Being the one who is responsible for all the medical appointment scheduling in your office is a mighty big job Mercy smart square. You have patients that you need to worry about, staff that you have to keep busy, and rooms that you have to keep filled. You also have a waiting room that you want to be busy, but not too busy. By having the right software, you can make your life a whole lot easier and bring more profitability to the office as well.
If you think that you can handle all the appointments and staff schedules with a calendar and a pen, then you are sadly mistaken. Patients don’t have the patience anymore for that kind of record keeping, and you will be making mistakes that no one has the time for. With the high cost of health care these days, every patients expects the most for their money and that also means that they want to get in to see the doctor without much waiting.
By using medical appointment scheduling software, not only will your life be a lot easier, but your patients will be happier, too. They won’t blame you for appointments that were missed, or when they turn up for appointments that don’t exist. They also will have a better experience when they call up for appointments and you are easily able to give them a day and a time that suits them. You simply can’t do this with a paper calendar.
When you are looking to choose this type of software, make sure that it is easy to use, and that you are able to easily train other people in your office to use it. By making sure that there are other hands on deck that can use it, all of the responsibility for its operation won’t be on you.